Bonjour causes 2 network connections and no access

For some reason the Bonjour installed with CS2/CS3 can have the unintended effect of making your network connection look like two network connections and actually disconnecting you from the network.

I’m not clear on how it works, but it’s trying to help you out by looking for machines around you running Version Cue.  However, somehow it ends up making your default gateway which doesn’t work at all.  If this happens to you, you can remove Bonjour pretty simply if you don’t need it.

Removing Bonjour for Windows (CS3 only)

To remove Bonjour:

  • Open a Windows command prompt and type the following command:
  • “C:\Program Files\Bonjour\mDNSResponder.exe” -remove
    • on 64-bit systems this may be Program Files (x86)
  • Navigate to the following folder in Windows Explorer: C:\Program Files\Bonjour
  • Rename the mdnsNSP.dll file in that folder to mdnsNSP.old
  • Restart your computer
  • Delete the the Program Files\Bonjour folder

Making a shortcut on your desktop to a network resource

There are many times working with an enterprise network, when it’s beneficial or necessary to make a shortcut to a netowrk resource on your desktop.  Common examples of this would be a shortcut to a lab folder or a shared application like Prism.

To make a new shortcut or link:

Create a new link on your desktop by right-clicking an empty spot and then choose new, then shortcut.

right click shortcut

In the location of the item box type the location of the resource you’re connecting to.  If it’s a lab, the address will look something like:


If it’s a software program that you have shared access for it will look similar except that the shortcut should include the name of the program as well.  When you see links like this, don’t cut and paste them to get to them.  This will result in trying to download the file instead of opening the program.  That doesn’t work.  Instead follow the instructions to make a shortcut and either type or copy and paste that address into the location box.
location box

After you hit next, it asks for a name for the shortcut, which you can leave alone unless you have a name that works better for you.

Then click finish

Note for Prism:  in the above example you need to remove the number 5 from the address to connect to the actual file.  Also, when you run the file for the first time, you may be asked if the program can update your registry.  You do want it to make the change.