May 6, 2019 – from Campus

Our Information Technology Department is constantly looking for opportunities to improve the experience for Nebraska Medicine and UNMC colleagues, including increased mobile compatibility and access from off the network. This week, a new off-network login page for Office 365, which includes Microsoft Outlook, Teams and One Drive, will be rolled out across the organization. Your log in information will not change.

The current login page looks like this, both on and off the network. It will continue to look like this on UNMC and Nebraska Medicine network. You may use either your full email address or network ID and password.

When you access Office 365 off network, the new login page will look like this. You will use only your network ID and password to sign in.

After you enter your network ID, you will be redirected to a second page to type your password.

Cleaning out suggested Contacts

Suggested contacts are created by the outlook client when you send email to an address that isn’t in your address book.  This can lead to undesirable behavior such as having the wrong email address pop up when you start typing on the TO: line.  There are some good instructions here from Brian Tillman at Microsoft.

There are a couple of things you can do. 

The first is to right-click the Suggested Contacts folder, choose Properties, select the Outlook Address Book tab, and uncheck the box labeled “Show this folder as an e-mail Address Book”.  This will prevent the Suggested Contacts folder from being searched by the Address Book service. 

The next thing you can do is click File>Options>Contacts and uncheck the box labeled “Automatically create Outlook contacts for recipients that do not belong to an Outlook Address Book”.  This will prevent Outlook from adding to Suggested Contacts the non-contact addresses to which you send mail. 

Then you should be able to open Suggested COntacts, select everything in it by pressing Ctrl+A, then deleting them all by pressing or clicking Delete.  It should no longer populate.

Brian Tillman [MVP-Outlook]

Scams, Telephone, email and web

We are experiencing an increase in the number of incidents where a person has given away their information or allowed someone access to their computer or installed an unknown application because someone told them to do it, either in an email or an internet pop-up or lately via telephone.

Please don’t fall for this.  If you receive any communications, whatever the source, indicating a need for you to provide information or change something on your computer to correct a problem, do not do it.  Contact Bill about the situation.  We would rather be sure.

Tech Support Phone Scams ARE occurring

Avoid tech support phone scams!


More examples of phishing and viruses

All Eppley users,

Do not ever type your ID and password into any system that you are not 100% certain is our system.  If you receive an email telling you to confirm your account, or that there was suspicious activity that requires you to log on and prove you are you, they are FAKE and they are designed to steal your identity.  You can see some examples below.  If you are not positive, contact Eppley Computing Services before you do it and we will help you determine

phishing scam 001
phishing scam 002




Getting into your email

Go to your web browser and type in the address

On the menu, click the button for either On campus email or Off campus email.





If you are off campus you will see this screen


Make sure the box says UNMC Email/limited if you are going to your email box. Then put in your username and password.


On campus you get this screen insteademail3

Enter your domain and user id:


If this is your own computer, you can check the box that says:This is a private computer and it will remember for next time.

Enter your password and Sign In


For those who desire direct bookmarks. Here are the addresses for those two links.  The on campus link is  –  and the
off campus link is  –



Error when you open the email client

There are some people who are using the Outlook client and receiving a stream of errors like this one.  You can say yes about six times and continue working but you will have to do it again each time you open your email client.

This was caused by a windows update and removing the update fixes the problem.  At this time, we are uncertain whether the fix is permanent or whether it will return later when the same update occurs.

On a Windows 7 machine we’ve determined what steps to take to remove this update.

Click on the Start button (the colorful one in the bottom left corner) and in the search box type Installed Updates.  Above that box, you should see Window’s suggestions for matches.  Choose the one that says: View Installed Updates.

This will open a new dialogue box with a list of updates.  In the top right corner there is a search box to search the updates list.  Type kb2661254 and it should find it.  Click once on it and then choose Uninstall above it.  When it asks if you are sure, choose Yes.

Drink coffee now.

At this point, the computer will be asking you to restart.  It’s recommended that you make sure all your work is closed and then do it.  After the restart, your errors should be gone.

Oops! I didn’t mean to delete that

So you h̶a̶v̶e̶  had an email, which suddenly seems more important than it did just a moment ago.  It’s been deleted now.  How can we get it back?

There are two levels of Oh no, it can’t be in the OWA.  In the first your message just went to the Deleted Items folder recently and recovering the message is pretty simple and straightforward.

If you go to the Deleted Items folder and then right click the message in the list of messages, you should have a choice near the bottom that says Move to Folder.  If you choose that you will get a list of your email folders to pick from.  Choose a folder and then click on Move

The second case is that you’ve emptied your Deleted Items folder since you deleted the email or it has been more than a week since you deleted it.  In this case it has been temporarily moved to a lower level of “deletedness” which for a short time (4 days) is still retrievable.

If you right click, the Deleted Items folder, you will see that one of the options reads Recover Deleted Items.  Choose this and it will show you a list of recently deleted items. Roughly the last four days worth of deleted items appear here.  If you select an item from this list and then click on the little icon at the top left that looks like a yellow email envelope with a curved arrow on top, it will ask you where you would like to move the email to recover it.

Forwarding Email based on content (or covering while you are gone)

Sometimes, we need to cover certain aspects of our roles when we are not here.  An out of office message often has basic information for what to do, but there is another step we can take to improve the process.  We can create a rule, so that certain emails are forwarded to the person who covers for us.  For example, emails for purchase request authorizations sent to Tom are to have ‘Prepurchase Authorization Request’ in the Subject line.  If you go to Options, See all Options on the rights of OWA and then on the left choose Organize E-Mail.

Then Choose New, Create a new rule for arriving messages:

Then under ‘When the message arrives, and’ Choose It includes the words in the subject if it has a consistent subject line or It was received from, if you need to forward email from a certain person.  Then if you chose the words in the subject option, you enter a word or words and click Add, then OK when you are done.   

under ‘Do the following’, choose what to do.  In this example, we are going to forward those emails to another person who handles them in our absence.  Choose Redirect the Message and then pick the recipient from the address book, click To:, and then OK.

It should look something like this:

Now just choose Save and you have a new rule.  🙂  You can turn this rule on and off by clicking on the check box next to it in the list of rules.

Pasting graphics into a new message – PDF seminar announcements

So…how do I get the seminar announcement into an email without it looking like garbage?  One note I need to make here is that there are some features of OWA that aren’t supported by all browsers.  Internet explorer works perfectly for every advanced function I’ve attempted and although it isn’t the browser I use for normal daily use, it is the one I can say for certain will work.

Open your seminar announcement PDF you made already and choose File, Save As,

Under save as Type, Choose PNG ( a good lossless format)








Pop open your new message in the OWA and then drag the PNG file you made right into the message body.  It will appear (HUGE), now click on it and you will have sizing options.  Medium is nice for a nice readable poster.  You can see the embedded results below.  It should work the same for you.