Sometimes when you go to release your print job, it acts like it’s going to print and then nothing happens…This is usually because there is an error in a print job, either yours or one that was printed before yours.
Here’s what to do. Before you are even logged into the printer, you might notice that the light on the left edge is orange.
If that’s the case, you can look at the job(s) that caused the problem and delete them so that your job can come out. Press the Access button on the far right edge of the screen. Note in the top right corner where it says “Print Error.”
Go ahead and tap the screen there. You will get a screen that looks something like this one with a list of print jobs and show one or more that say “Printing Error” as the status. Choose the job with the printing error and press “Delete” over to the right.
Once the jobs with errors are gone, printing should resume normally.