Files that prevent Microsoft Office updates (and others) on the Mac

When an update to Microsoft Office isn’t completing because files are in use, you are asked to close those files.  Common examples are the Microsoft Database Daemon & SyncServicesAgent.

When this happens, you can find the running processes by going to your desktop and from the top bar choose Go, then the Utilities folder, then start Activity Monitor.

In the list of programs that are shown, find the file you were asked to close and double-click to open it. Screen Shot 2014-09-10 at 8.18.23 AM

Then Choose Quit in that window and then Force Quit in the next windows that opens to stop the processScreen Shot 2014-09-10 at 8.19.31 AM

 

 

 

Then return to your update and try again.

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Internet Explorer Compatibility Mode for sites that don’t work correctly

Internet Explorer Compatibility Mode for sites that don’t work correctly in the updated version.  Let’s face it, there are a lot of sites that don’t work properly in new browsers when they come out.  For Internet Explorer there is a simple solution called compatibility mode.

For IE 11:

To add a site to the Compatibility View list

  1. Open the desktop, and then tap or click the Internet Explorer icon on the taskbar.
  2. Tap or click the Tools button Tools, and then tap or click Compatibility View settings.
  3. Under Add this website, enter the URL of the site you want to add to the list, and then tap or click Add.

For IE 11 on Windows 7:

To add a site to the Compatibility View list

  1. Open the desktop, and then tap or click the Internet Explorer icon on the taskbar.
  2. Tap or click the Tools button Tools, and then tap or click Compatibility View settings.
  3. Under Add this website, enter the URL of the site you want to add to the list, and then tap or click Add.

For IE 8, 9 and 10:

To turn on Compatibility View

  1. See if the Compatibility View button Compatibility View button appears in the Address bar. (If you don’t see the button, there’s no need to turn on Compatibility View.)
  2. Tap or click the Compatibility View button Compatibility View button to display the site in Compatibility View.

Windows 8:

This function is only available if you are running IE in desktop mode, not metro mode

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Thanks to Microsoft for the details so I didn’t have to hunt down images of all those little icons.

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