Flagging email for follow up

Clicking on the flag at the top of an email flags it of course, but there’s more to it than that.  If you right click the flag you can choose the time period like you see hereflag

and then if you go to your tasks you can see a list of all the items you’ve tagged and when they are due.

Share

Multiple browser tabs versus multiple browser windows

Another quick tip for anyone who didn’t know already.  If you want to separate one the tabs you have open in your browser into a separate window, just grab the tab and pull it out of the browser window and it will make it’s own. This is especially handy for those who have multiple monitors who would like to leave one things open all the time while they do other things in the browser.together

separate

Share

What is the best browser for the new email system

Excellent question.  The official answer is Internet Explorer 11.  Extensive testing however, shows the current Google Chrome works pretty much flawlessly for the email system as well.  Firefox, Safari, and various other browsers have been very poor.

If you have an older PC running Windows XP (or Vista) you are not going to have the best email experience with IE, because your browser is old.  Google chrome will still perform well on most of those systems but not all.

If you don’t have Chrome and would like it you can download it here:

http://google.com/chrome, choose download from the top.  As with any download, read the dialogues that appear and uncheck extra junk (like making yahoo your start page, or adding the ask toolbar)

 

Share

Eppley Email Migration

On Tuesday, February 23rd, 2016, all Eppley faculty, staff and student Outlook email accounts are scheduled to be moved from the UNMC premises to a cloud hosted by Microsoft. The migration is scheduled to start at 1:00 am and complete by 4:00 am.  It should be complete when you come in to work on, February 23rd.  

On Your Desktop:
With the email move to cloud, you will no longer use https://owa.unmc.edu  to access email from off-campus. You will be able to access email by going to http://365.unmc.edu 

On Your Mobile Device:
You will need to delete your current profile (email setup) and set it up again with new information. The information and instructions on how to set up your UNMC Outlook Email on your mobile device can be found at à [Instruction for Mobile] [Video]. 

Off Campus Email access
With the email move to cloud, you will no longer use https://secure.unmc.edu/unmc  to access email from off-campus. There is no need for VPN.  You will be able to access email by going to http://365.unmc.edu  

With the move you will

1)      Receive 28 GB of email storage (an increase from the current 2 GB)
2)      Be able to add more than 2 mobile devices (up to 100 devices)
3)      Be able to access email from Office 365

More helpful information:

a.       http://365.unmc.edu
b.       http://www.unmc.edu/its/tutorials/email-office365.html
c.       http://www.unmc.edu/its/services/email/mobile-access.html
d.       https://www.youtube.com/watch?v=jx49JqVwTWU – Video
e.       http://www.unmc.edu/its/

We also have this printable PDF available with the basics if you would like one.  Thanks

Share

Sites in compatibility mode

We have created a group policy which automatically displays some sites in ‘compatibility view’ for those computers which are joined to the domain where users log in with domain credentials.

This is to help sites like firefly and eshop work without problems.  If there is another site where people in your area are being asked to run the site in compatibility mode, let us know and we will see if it’s possible to also add that site or sites to our list.

For individual sites that run better in compatibility mode, see our blog on adding them to your own computer’s compatibility list here

Share

Internet Explorer Compatibility Mode for sites that don’t work correctly

Internet Explorer Compatibility Mode for sites that don’t work correctly in the updated version.  Let’s face it, there are a lot of sites that don’t work properly in new browsers when they come out.  For Internet Explorer there is a simple solution called compatibility mode.

For IE 11:

To add a site to the Compatibility View list

  1. Open the desktop, and then tap or click the Internet Explorer icon on the taskbar.
  2. Tap or click the Tools button Tools, and then tap or click Compatibility View settings.
  3. Under Add this website, enter the URL of the site you want to add to the list, and then tap or click Add.

For IE 11 on Windows 7:

To add a site to the Compatibility View list

  1. Open the desktop, and then tap or click the Internet Explorer icon on the taskbar.
  2. Tap or click the Tools button Tools, and then tap or click Compatibility View settings.
  3. Under Add this website, enter the URL of the site you want to add to the list, and then tap or click Add.

For IE 8, 9 and 10:

To turn on Compatibility View

  1. See if the Compatibility View button Compatibility View button appears in the Address bar. (If you don’t see the button, there’s no need to turn on Compatibility View.)
  2. Tap or click the Compatibility View button Compatibility View button to display the site in Compatibility View.

Windows 8:

This function is only available if you are running IE in desktop mode, not metro mode

————————————————————————-

Thanks to Microsoft for the details so I didn’t have to hunt down images of all those little icons.

Share

More examples of phishing and viruses

All Eppley users,

Do not ever type your ID and password into any system that you are not 100% certain is our system.  If you receive an email telling you to confirm your account, or that there was suspicious activity that requires you to log on and prove you are you, they are FAKE and they are designed to steal your identity.  You can see some examples below.  If you are not positive, contact Eppley Computing Services before you do it and we will help you determine
Warning
scam0401

phishing scam 001
phishing scam 002

phishing003

phishing004

phishing005
Share

Getting into your email

Go to your web browser and type in the address help.eppleyits.com

On the menu, click the button for either On campus email or Off campus email.

email1

 

 

 

If you are off campus you will see this screen

mail2

Make sure the box says UNMC Email/limited if you are going to your email box. Then put in your username and password.

 

On campus you get this screen insteademail3

Enter your domain and user id:

unmc_domain\youruserid

If this is your own computer, you can check the box that says:This is a private computer and it will remember for next time.

Enter your password and Sign In

 

For those who desire direct bookmarks. Here are the addresses for those two links.  The on campus link is  –     https://owa.unmc.edu/owa  and the
off campus link is  –     https://secure.unmc.edu/unmc

 

 

Share

Error when you open the email client

There are some people who are using the Outlook client and receiving a stream of errors like this one.  You can say yes about six times and continue working but you will have to do it again each time you open your email client.

This was caused by a windows update and removing the update fixes the problem.  At this time, we are uncertain whether the fix is permanent or whether it will return later when the same update occurs.

On a Windows 7 machine we’ve determined what steps to take to remove this update.

Click on the Start button (the colorful one in the bottom left corner) and in the search box type Installed Updates.  Above that box, you should see Window’s suggestions for matches.  Choose the one that says: View Installed Updates.

This will open a new dialogue box with a list of updates.  In the top right corner there is a search box to search the updates list.  Type kb2661254 and it should find it.  Click once on it and then choose Uninstall above it.  When it asks if you are sure, choose Yes.

Drink coffee now.

At this point, the computer will be asking you to restart.  It’s recommended that you make sure all your work is closed and then do it.  After the restart, your errors should be gone.

Share

Accessing / Editing other people’s contact list for them

If you’ve been tasked with managing another person’s contact list and you’ve been given access rights to do so.  I recommend the following:

Open a new tab in your browser and cut and paste this link.

https://owa.unmc.edu/owa/1111111@unmc.edu/?cmd=contents&fpath=contacts

Change the 11111111 to the person’s email address (Example: wgoodrich) Bookmark the site once you’re there.

What you see in the window is their contacts.

Just an FYI – if you paste the same address (with the email ID) and change the word contacts to inbox or calendar, you see those items also if you have permissions.

Share