How to find your Notes mail size

For those of you who are trying to whip your notes email size into shape.  Here’s how to check it’s current size:

In Lotus Notes – Choose File, Application, Properties as shown below.

Then click on the I for information:
You will see your mail size on that tab here:
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Loading the Citrix Client for OneChart

Carecast and OneChart Users:

If you don’t have an icon for Onechart on your desktop yet, you can follow these steps to manually setup your computer for OneChart.

1.  Open your web browser (preferably Internet Explorer I’ve heard) and navigate to the following address:

 

 

2. Enter your username and password and select UNMC for the domain on the page that appears:

 

 

 

 

 

 

3.  Choose detect clients

 

4.  Download the ICA client for Windows by clicking the Download button

This should download a file with a name similar to this one:

 

 

5.  Run it.  There may be a long pause before you see anything happens.

Then on this screen choose whether it succeeded or failed

After a successful load, you should get a screen showing your application options, similar to this one:

Then you should be ready to go.  Book mark this page, so you can get directly to this point later.  This is essentially where the icon on the desktop goes.

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Archived, Slow access from off campus

UPDATE Note that while campus ITS is making every effort to fix the speed issues with off campus access, they have given us a temporary workaround.  When you go to the secure.unmc.edu/unmc page, click where it says HERE to go to the OWA.

Background:  We’ve had a number of questions and comments on how slow it is to connect from off campus to the email system.  There’s good news and bad news….

The good news is, it wasn’t you.  The bad news is that there is something wrong with the off campus access and they are trying to fix it.  I know it wasn’t the email server itself because I answered 8 emails from my phone while I was waiting.
Hopefully this will be resolved quickly.

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Tactics for moving your contacts

A new tactic for moving your personal contacts that speeds up the process.

From Lotus Notes, send an email to everyone you want to add on OWA and add yourself to the To: line

Then in OWA, when you receive the message, you will see all their corrected email addresses at the top of the mail.  Adding a contact from that list is as simple as right-clicking and choose, add to Contacts, then Save and Close in the Box that appears.

If they are an off campus contact, you would still want to add their name as you want it to appear, but on campus individuals will have all the fields populated for you.

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Bear with us – Update on Access

I’m realize that some people are seeing more emails from us than they’d like and sometimes it’s a bit of a pain, but bear with us.  We have just passed the half way point on confirming that our users are able to log into the OWA so that we know you all will get mail Tuesday when the new system is live.  Here’s what the situation looks like from my point of view:

 

We have 119 people who have confirmed they are able to login and 104 people who either cannot login, haven’t let us know they can or who don’t have an email account.

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Reminder for using OWA / Exchange to send mail before March 6th

People are using OWA and we’re glad to see that. It will be so much easier to transition on March 6th if you are familiar with it. Remember, that if you send email from OWA  it will go to that person’s Exchange account… and they may not be using it yet.

So remember before March 6…

  • Exchange to Exchange – Stays in Exchange
  • Notes to Notes – Stays in Notes
  • Happens in Vegas – Stays in Vegas ?

If the terms OWA, Exchange, Outlook have you confused, look here

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Preparing for the New Mail system

As we prepare for the upcoming email system change, Let’s remember that the best things we can do are:

  • Stop panicking
  • Delete all mail that isn’t necessary from your Lotus Notes Email (Believe me, it’s there) I’ve reduced my email account size by half over the last couple weeks. I’m far from done, but I realized that there is a lot of senseless junk out there.
  • Stop panicking
  • Visit your account on the new email system to start familiarizing yourself with the interface. It’s an excellent product and I expect it to more than meet our needs. The interface is at https://owa.unmc.edu/owa/
  • On the Eppley intranet (http://info.unmc.edu/eppley ) there is a link to Outlook Web Help which gives tons of helpful information about using the new mail system, or you can get directly to the help pages here: ttp://www.eppleyits.com/intranet/outlook.htm
  • Stop panicking
  • Don’t shoot the messenger. Collectively, all of us have been wishing to get rid of Lotus Notes for years. Here’s our chance to embrace a great new email product 🙂
  • Did I mention Stop panicking ?

After you’ve familiarized yourself with the new account, look at whether there are some emails you still need to keep a record of. Keep in mind that email was not ever meant to be a file cabinet and it still is no substitute for one. If some emails are found that need to be kept, you can forward them from your notes account to your exchange account. We will share directions for this later as the instructions will change as the go-live date approaches.

Please keep in mind that Wally and I are not email administrators and that we’ve only had the new email system for a couple of days too. We don’t know all the answers yet. Please wait until you hear the answers from us if there is a doubt.

For example: Campus is telling users that they cannot use multiple calendars with OWA. This is not true and we are still trying to get campus to properly support the new email system instead of making it a royal pain like Lotus Notes.

Campus is also telling users there will be a new icon for outlook appearing on their desktops. In the event that icon appears, don’t use it. We are not supporting email that way at Eppley.

Further, don’t try to setup Office Outlook, Outlook Express, etc. as that’s working contrary to our plan to have everyone working efficiently.  It may also, change your system defaults so it no longer opens lotus notes when you click on an email address.

In the event that AFTER using our system for two weeks, you feel there is something that requires a change. You may submit your justification to see if there is a way your issue can be resolved.

It’s taken 15 years to learn to do things the way they are now. Let’s give the new system an honest effort. By utilizing the OWA for our email system, our email will be available everywhere on almost any computer with the same interface. This will make it much easier for you and us as we move forward.

 

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