How to turn off the clutter folder

  • Click on the setup (star washer) in the top right on your email
  • Click on mail near the bottom of the side window that opens
  • Find clutter on the left hand size under Mail / Automatic Processing and click on it.
  • Remove the checkmark next to ‘Separate items identified as clutter’ and then click Save.
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Enable Flash in Chrome

Chrome has it’s own Flash and doesn’t theoretically need the Adobe one to run.  You might get errors telling you to install Flash but you usually already have it because Flash is disabled by default in Chrome.  Enabling it is fairly simple though.

  1. Launch Chrome.
  2. Type chrome://settings/content” in address bar.
  3. Scroll down to and click the Flash option.
  4. Using the first option, switch on Ask first (recommended), otherwise choose Block sites from using Flash.

For  way more information on how to allow Flash on certain sites and not others for security reason, etc. see this article at Lifewire.

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Print job won’t come out ?

Sometimes when you go to release your print job, it acts like it’s going to print and then nothing happens…This is usually because there is an error in a print job, either yours or one that was printed before yours.

Here’s what to do. Before you are even logged into the printer, you might notice that the light on the left edge is orange.

If that’s the case, you can look at the job(s) that caused the problem and delete them so that your job can come out. Press the Access button on the far right edge of the screen. Note in the top right corner where it says “Print Error.”

Go ahead and tap the screen there. You will get a screen that looks something like this one with a list of print jobs and show one or  more that say “Printing Error” as the status. Choose the job with the printing error and press “Delete” over to the right.

Once the jobs with errors are gone, printing should resume normally.

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One side printing from Excel (and many other programs)

It has been noted that printing documents one-sided is not working as you might expect it to and Microsoft Excel produces so really interesting results when the issue occurs.  The problem stems from the fact that the printers properties override the application (in this case Excel) properties.  Instead of using Excel’s properties to choose one-sided as shown here:

Use the printer’s properties by choosing it here

and then choose One-sided and OK in the dialogue that opens, shown here

Notice that when you return to Excel, the printer has changed the Excel print dialogue to say one-sided AND now it will actually print one-sided.

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Printing in Color with the PaperCut Follow Me Print system – Adobe Products

Adobe is a little different than everyone else of course.  In the print dialogue, if you click on Properties to the right of the printer,

Capture1

you will see the window shown below.

Capture2In the bottom right corner (might have to scroll down even), switch it from Gray Scale to Auto Color and it will automatically make any page that has color content come out in color for that job.

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Web Print to Follow Me Queue

Using Web Print, you can print to the Follow Me queue from any device connected to TK-421.

Go to:

http://epp2.unmc.medforest.org:9191/user

and log in.  This is your same username and password as you would use for email, but without the @unmc.edu part.

Choose Web Print on the left side and then you can submit just about any document or image from your computer to drop in the print queue.  It will likely show more than one printer queue choice.  Choose SRT_KM_FollowMe.

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Printing to the Follow Me Queue in SRT (BCC)

Setting up the new Follow Me print queue on your computer

Windows Instructions

  1. From the run line (Win+R) enter \\epp2.unmc.medforest.org and then Ok.  If you are using a computer that is not logged in to the domain with your credentials, you will be asked to log in.  Use unmc_domain\yourusername and your current email password.  Also, you must either be connected to a wired network connection or successfully logged into the TK-421 wireless.  Guest will not reach the print servers.
    1. When it opens double click the queue named SRT_KM_FollowMe
    2. It will find the drivers and install the printer for you
  2. Physically go to one of the printers and tap your badge on the right front corner (there’s a picture of a badge there)
    1. The printer will say, do you wish to associate your badge with your ID? IMG_20170414_103002071_HDR (1) Choose Yes
    2. Enter your ID only, no need for the @blahblah, and choose OK
    3. Enter your current email password and choose OK.  (Please note, the shift key turns on and stays on until you select it again, like the caps lock key)
    4. The machine will now show your ID and ****, choose Set
    5. There will either be a success message or you need to try typing your ID and password again
  3. Once you have successfully assigned your badge to your ID, tapping on the machine again will log you in.  You should see your ID appear in the top right corner. From this screen, you have three main options,IMG_20170414_103111913 (1)
    1. Print release – Choosing this option will show the jobs you have printing that are waiting to be released.  You can release them to the printer you are standing in front of.  Note that you can choose to only print certain print jobs from the list of those waiting or Print All.
    2. Machine Functions – This is where you will find basic copy machine functions (and faxing on specific machines)
    3. Scan – Choosing this option will will take you to the scan function which will scan whatever you put on the machine and turn it into a PDF and email it to you.  There are two OK buttons in this screen, they do the same thing/
  4. When you are finished with these machines, please press logout near the top corner or the access button on the right hand edge to logout.

Mac instructions

  1. Install Driver
    1. Check to see what OS your mac is using from the Apple drop down select About  ie 10.11 etc.
    2. Go to  Konica Minolta Drivers Support
    3. In the Quick Search box on the left type: Bizhub c368 and Click ->
    4. Choose Drivers from the middle blue buttons.It will bring up a list of OS’s to choose from.
    5. Select the newest one which matches your OS.  It will be a zipped file. Some driver downloads contain more than one version. In this case, open the Driver folder it just created, open the folder with the name closest to your OS version, then open the “Letter” folder (not A4) and open the driver file
  2. Install Printer
    1. From Apple, System Preferences, Printers and Scanners
      click the + sign to add a printer and
    2. select IP
    3. Address:   epp2.unmc.medforest.org
    4. You must choose LPD on the next line
    5. Queue: SRT_KM_FollowMe
    6. Name: We suggest “Follow Me Printing”
    7. Use: Select Software and scroll to the BizHub 368 PS.  In some versions it is difficult to find in the scroll box because the name varies.  If you type 368 or c368 in the search box at the top right, it should find it.
      (Once installed you can make it your default printer.)
    8. If at this point it asks you about printer options.  The feeder/tray option is a PC-210 and the finisher is an FS-533.
    9. E-mail Bill once you print something so we can connect your print jobs to your id and you will then be able to retrieve them from any of the follow me printers.
  3. Physically go to one of the printers and tap your badge on the right front corner (there’s a picture of a badge there)
    1. The printer will say, do you wish to associate your badge with your ID?IMG_20170414_103002071_HDR (1) Choose Yes
    2. Enter your ID only, no need for the @blahblah, and choose OK
    3. Enter your current email password and choose OK.  (Please note, the shift key turns on and stays on until you select it again, like the caps lock key)
    4. The machine will now show your ID and ****, choose Set
    5. There will either be a success message or you need to try typing your ID and password again
  4. Once you have successfully assigned your badge to your ID, tapping on the machine again will log you in.  You should see your ID appear in the top right corner. From this screen, you have three main options,IMG_20170414_103111913 (1)
    1. Print release – Choosing this option will show the jobs you have printing that are waiting to be released.  You can release them to the printer you are standing in front of.  Note that you can choose to only print certain print jobs from the list of those waiting or Print All.
    2. Machine Functions – This is where you will find basic copy machine functions (and faxing on specific machines)
    3. Scan – Choosing this option will will take you to the scan function which will scan whatever you put on the machine and turn it into a PDF and email it to you.  There are two OK buttons in this screen, they do the same thing/
  5. When you are finished with these machines, please press logout near the top corner or the access button on the right hand edge to logout.

More information

Why do you only need one printer wherever you are in the building? papercut notice

Printing in Color

Using Web print from computers and devices that don’t authenticate well

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Calendar management – meeting updates

There has been a question about changing the details of a meeting without sending a follow up email to the participants…

There is not a way to make a change to a MEETING that includes other people without SENDING the updated information to them.  There is no such thing as SAVE on a MEETING.  You can make an APPOINTMENT for yourself and make changes and SAVE them, but that is because it is an APPOINTMENT. The second you add an additional person it becomes a MEETING.

This is by design and the way it is supposed to work, not a flaw.  Details below:

When you create an appointment it involves no one but yourself.  The button at the top left is Save as shown below.

When you invite other people, an appointment becomes a meeting and the Save button becomes Send as shown here.

This is by design and automatically changes that meeting information on the other people’s calendars.  This is NOT a difference in how you access the calendar, it is a difference in the type of calendar event.

In the event that an additional person or person(s) need to be added to an existing meeting or if you get a request for another meeting invite from someone who lost the original, open the meeting and then from the Reply drop down choose forward and email it to them again.

calendar

There are more instructions that show this difference here.

https://kb.wisc.edu/office365/page.php?id=29844#_Toc349658332

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