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Thanks for all the questions.  It helps to put these answers out there for everyone.

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Note that you can search the blog for any post that relates to your question to see if it’s already been answered.  Just type something in the search box at the top right and the results show every post that includes your search text.  Including this one.  Search for the word shown above and it will even find this post even though that word isn’t in the post.  The description of what’s typed in the search box contains that word and it finds it in your search. Go ahead, try it.

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One side printing from Excel (and many other programs)

It has been noted that printing documents one-sided is not working as you might expect it to and Microsoft Excel produces so really interesting results when the issue occurs.  The problem stems from the fact that the printers properties override the application (in this case Excel) properties.  Instead of using Excel’s properties to choose one-sided as shown here:

Use the printer’s properties by choosing it here

and then choose One-sided and OK in the dialogue that opens, shown here

Notice that when you return to Excel, the printer has changed the Excel print dialogue to say one-sided AND now it will actually print one-sided.

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Printing in Color with the PaperCut Follow Me Print system – Adobe Products

Adobe is a little different than everyone else of course.  In the print dialogue, if you click on Properties to the right of the printer,

Capture1

you will see the window shown below.

Capture2In the bottom right corner (might have to scroll down even), switch it from Gray Scale to Auto Color and it will automatically make any page that has color content come out in color for that job.

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Web Print to Follow Me Queue

Using Web Print, you can print to the Follow Me queue from any device connected to TK-421.

Go to:

http://epp2.unmc.medforest.org:9191/user

and log in.  This is your same username and password as you would use for email, but without the @unmc.edu part.

Choose Web Print on the left side and then you can submit just about any document or image from your computer to drop in the print queue.  It will likely show more than one printer queue choice.  Choose SRT_KM_FollowMe.

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Printing to the Follow Me Queue in SRT (BCC)

Setting up the new Follow Me print queue on your computer

Windows Instructions

  1. From the run line (Win+R) enter \\epp2.unmc.medforest.org and then Ok
    1. When it opens double click the queue named SRT_KM_FollowMe
    2. It will find the drivers and install the printer for you
  2. Physically go to one of the printers and tap your badge on the right front corner (there’s a picture of a badge there)
    1. The printer will say, do you wish to associate your badge with your ID? IMG_20170414_103002071_HDR (1) Choose Yes
    2. Enter your ID only, no need for the @blahblah, and choose OK
    3. Enter your current email password and choose OK.  (Please note, the shift key turns on and stays on until you select it again, like the caps lock key)
    4. The machine will now show your ID and ****, choose Set
    5. There will either be a success message or you need to try typing your ID and password again
  3. Once you have successfully assigned your badge to your ID, tapping on the machine again will log you in.  You should see your ID appear in the top right corner. From this screen, you have three main options,IMG_20170414_103111913 (1)
    1. Print release – Choosing this option will show the jobs you have printing that are waiting to be released.  You can release them to the printer you are standing in front of.  Note that you can choose to only print certain print jobs from the list of those waiting or Print All.
    2. Machine Functions – This is where you will find basic copy machine functions (and faxing on specific machines)
    3. Scan – Choosing this option will will take you to the scan function which will scan whatever you put on the machine and turn it into a PDF and email it to you.  There are two OK buttons in this screen, they do the same thing/
  4. When you are finished with these machines, please press logout near the top corner or the access button on the right hand edge to logout.

Mac instructions

  1. Install Driver
    1. Check to see what OS your mac is using from the Apple drop down select About  ie 10.11 etc.
    2. Go to  Konica Minolta Drivers Support
    3. In the Quick Search box on the left type: Bizhub c368 and Click ->
    4. Choose Drivers from the middle blue buttons.It will bring up a list of OS’s to choose from.
    5. Select the newest one which matches your OS.  It will be a zipped file. Some driver downloads contain more than one version. In this case, open the Driver folder it just created, open the folder with the name closest to your OS version, then open the “Letter” folder (not A4) and open the driver file
  2. Install Printer
    1. From Apple, System Preferences, Printers and Scanners
      click the + sign to add a printer and
    2. select IP
    3. Address:   epp2.unmc.medforest.org
    4. You must choose LPD on the next line
    5. Queue: SRT_KM_FollowMe
    6. Name: We suggest “Follow Me Printing”
    7. Use: Select Software and scroll to the BizHub 368 PS.  In some versions it is difficult to find in the scroll box because the name varies.  If you type 368 or c368 in the search box at the top right, it should find it.
      (Once installed you can make it your default printer.)
    8. E-mail Wally or Bill once you print something so we can connect your print jobs to your id and you will then be able to retrieve them from any of the follow me printers.
  3. Physically go to one of the printers and tap your badge on the right front corner (there’s a picture of a badge there)
    1. The printer will say, do you wish to associate your badge with your ID?IMG_20170414_103002071_HDR (1) Choose Yes
    2. Enter your ID only, no need for the @blahblah, and choose OK
    3. Enter your current email password and choose OK.  (Please note, the shift key turns on and stays on until you select it again, like the caps lock key)
    4. The machine will now show your ID and ****, choose Set
    5. There will either be a success message or you need to try typing your ID and password again
  4. Once you have successfully assigned your badge to your ID, tapping on the machine again will log you in.  You should see your ID appear in the top right corner. From this screen, you have three main options,IMG_20170414_103111913 (1)
    1. Print release – Choosing this option will show the jobs you have printing that are waiting to be released.  You can release them to the printer you are standing in front of.  Note that you can choose to only print certain print jobs from the list of those waiting or Print All.
    2. Machine Functions – This is where you will find basic copy machine functions (and faxing on specific machines)
    3. Scan – Choosing this option will will take you to the scan function which will scan whatever you put on the machine and turn it into a PDF and email it to you.  There are two OK buttons in this screen, they do the same thing/
  5. When you are finished with these machines, please press logout near the top corner or the access button on the right hand edge to logout.

More information

Why do you only need one printer wherever you are in the building? papercut notice

Printing in Color

Using Web print from computers and devices that don’t authenticate well

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Calendar management – meeting updates

There has been a question about changing the details of a meeting without sending a follow up email to the participants…

There is not a way to make a change to a MEETING that includes other people without SENDING the updated information to them.  There is no such thing as SAVE on a MEETING.  You can make an APPOINTMENT for yourself and make changes and SAVE them, but that is because it is an APPOINTMENT. The second you add an additional person it becomes a MEETING.

This is by design and the way it is supposed to work, not a flaw.  Details below:

When you create an appointment it involves no one but yourself.  The button at the top left is Save as shown below.

When you invite other people, an appointment becomes a meeting and the Save button becomes Send as shown here.

This is by design and automatically changes that meeting information on the other people’s calendars.  This is NOT a difference in how you access the calendar, it is a difference in the type of calendar event.

In the event that an additional person or person(s) need to be added to an existing meeting or if you get a request for another meeting invite from someone who lost the original, open the meeting and then from the Reply drop down choose forward and email it to them again.

calendar

There are more instructions that show this difference here.

https://kb.wisc.edu/office365/page.php?id=29844#_Toc349658332

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BitLocker Drive Encryption and Recovery. Plan ahead!

Some things to know about BitLocker:

If what is going on your encrypted drive is important or valuable to you, take the time to save your BitLocker recovery key when it asks you. You can either print it out (to a PDF would be a good choice if you go the print route) or you can save it to a file in a safe place.  Saving it to a file makes it much easier to unlock the drive if you forget the password.

The file or printout both look similar and they provide two pieces of information.  The

  • Identifier:  This is a string of numbers and letters that uniquely identify your drive (in case you have more than one)
  • Recovery Key:  This is the key to unlock the specific drive that matches the identifier.

It looks like this:

img_20160929_111139620

Then if for some reason you have forgotten your password, you can follow these steps to unlock your drive:

  • When you plug in the drive and it asks for your password,
  • choose More Options
  • Then choose Enter Recovery Key
  • Your recovery key goes in the box that appears.  (Not the one with letters.)

Without either the password or a recovery key, you will not unlock the drive so please plan ahead.

Thanks

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Email Notifications

You can change your email notification settings in settings.

Click on the star washer near the top right corner: Then near the bottom of the right hand panel that appears choose the option that say Mail

Now a left hand panel appears.  Expand your choices if necessary until you can see the option that says  Mail\Automatic processing\Message.  click on Message Options:

The three choices here are pretty self explanatory:

Play a sounds when items arrive
Display a notification when a new email message arrives
Empty the Deleted Items folder when I sign out

Turn on the notifications that help you and turn off the ones that don’t.  Dont’ forget to click Save above those choices to keep them.  Clicking the back arrow next to Options at the top of the left column brings you back to your email.  Clicking the star washer again makes the settings disappear.

 

 

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How to make a link in an email

Making a plain link is easy as all you have to do is type the link and the email program recognizes it for what it is, BUT what if you want to make a link that doesn’t have the same name as the link.

For example, when we say click here, we want you to see and click on the word here and have it take you to somewhere else, like a web page.

No problem at all.  Just type the text you want to have visible and then select it with the mouse, like this:linkhere

Then use the pull down menu to the right of the other formatting to choose the Link icon:

downmenu

The insert link dialogue pops up.  insertEnter the address of where you would like the email recipient to go when they click on your link.  For example..http://help.eppleyits.com to visit the help blog.filledin

Then just hit OK and your link, click here will be complete


 

FYI-for those who are used to creating links with a keyboard shortcut, they also work here.

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Don’t pull out that flash drive yet!

On both PC and Mac computers there is a safe way to may sure you don’t corrupt your data..  PC instructions here from Microsoft:


 

Safely remove devices from your computer

If you unplug a storage device or removable drive from your computer while it’s transferring or saving information, you might risk losing some information. Windows provides a way to help you safely remove such devices.

Most USB devices can safely be unplugged and removed. When unplugging storage devices, such as USB flash drives or external hard drives, make sure that the computer has finished saving any information to the device before removing it. If the device has a small light that shows when it’s use, wait a few seconds after the light has finished flashing before unplugging it.

If you see the Safely Remove Hardware icon Picture of the Safely Remove Hardware icon in the notification area, at the far right of the taskbar, you can use this as an indication that your devices have finished all operations in progress and are ready to be removed. If you don’t see the Safely Remove Hardware icon, click the Show hidden icons button to display all icons in the notification area.
Picture of the notification area
The notification area, at the far right of the taskbar
To safely remove a certain device, click the Safely Remove Hardware icon Picture of the Safely Remove Hardware icon, and then, in the list of devices, click the device that you want to remove. Windows will display a notification telling you it’s safe to remove the device.

On a Mac, right click the drive and chose eject, OR drag the drive to the trash.  It is in the menu if the drive is selected also, as shown here:

macmenu

 

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